- Interlocking Mechanism: A crucial feature of ready-to-assemble wood furniture is an efficient and secure interlocking mechanism. This allows the pieces to fit together easily, reducing the need for tools and ensuring a stable and sturdy final product. The interlocking system should be intuitive and user-friendly to make the assembly process as smooth as possible.
- Pre-drilled Holes: Pre-drilled holes in the wood pieces can significantly speed up the assembly process. These holes ensure precise alignment and placement of screws, reducing the risk of mistakes and making it easier for customers to put the furniture together correctly. This feature is especially important for those who may not have extensive DIY skills.
- Clear Assembly Instructions: Comprehensive and easy-to-follow assembly instructions are a must-have for any ready-to-assemble wood furniture. Providing clear step-by-step guides with visual aids can significantly improve the user experience and help customers complete the assembly without frustration. Including QR codes or links to online videos can further enhance the guidance and support available.
- High-Quality Materials: Although the furniture is designed for DIY assembly, using high-quality wood materials is essential to ensure the durability and longevity of the finished product. Choosing sturdy and well-finished wood will not only result in an attractive piece of furniture but also contribute to the overall satisfaction of the customer with their purchase.
Return Policy
Marketplace RMA guidelines must be followed for processing all return requests
Unshipped Items Return Policy
- 25 % restocking fee will be charged for unshipped item returns without valid reason within 30 days of the original order being processed.
Shipped Items Return Policy
- For quality or other issues, the Buyer can request a refund or reshipment within 7 days after the end customer has received the item. The reshipment fee will be borne by the Seller.
Warranty Policy
Marketplace RMA guidelines must be followed during after-sales services
Beginning from the date of delivery, purchased products include a
3
month warranty.In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.
3
month warranty.In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.
Please note that the warranty policy does not apply to the following situations:
- Damage resulting from negligence, abuse, normal wear and tear or natural disaster and accidents, including but not limited to: burns, cuts, tears abrasions, scratches, watermarks, indentation or pet damage
- Damage resulting from unauthorized modifications, except with written approval from Seller
- Products not purchased through the WholesM Cloud Marketplace
- Products with their own individual warranty policy
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